Subprocessors

Last modified: May 21, 2026 (view changelog)

Eleven engages a limited set of third-party service providers (“Subprocessors”) that may process Customer Data in connection with the operation and delivery of the Software. Eleven’s commitments regarding each Subprocessor’s data protection obligations are set forth in Section 4 of the Security & Data Protection Addendum and the Data Processing Addendum.

Current Subprocessors

Changes to this list

Eleven may add, replace, or remove Subprocessors from time to time and will update this page to reflect the then-current list. Customers are encouraged to review this page periodically. Customer questions or concerns regarding a Subprocessor may be directed to legal@platformeleven.io, and the parties will discuss any such concerns in good faith.

Scope

The list above identifies third parties that Eleven engages to process Customer Data on Eleven’s behalf in connection with the operation of the Software. It does not include (a) third-party services that Customer elects to connect to its own Eleven account using Customer’s own credentials or contractual relationship (which are governed by Customer’s own agreements with those third parties), or (b) Eleven’s internal administrative vendors (for example, payroll, productivity, or accounting software) that do not process Customer Data in the course of providing the Software.

Changelog