Security and privacy are core to Eleven’s platform. All data is encrypted both in transit (using SSL/TLS) and at rest (using AWS-managed encryption). Access to information is controlled by fine-grained, role-based permissions so that only authorized users see what they’re meant to see.

Yes. Eleven follows industry best practices for security and privacy, and we align our policies and controls with SOC 2, GDPR, and other relevant standards. We also work with external specialists to review, audit, and strengthen our security posture on an ongoing basis.

Eleven is built on Amazon Web Services (AWS), leveraging its globally distributed, highly available infrastructure. Our architecture is designed for resilience and scale, with redundancy across systems and continuous monitoring to ensure uptime and performance.

We enforce secure authentication practices, including support for multi-factor authentication (MFA) and strong password requirements. Session management and access controls are regularly reviewed to safeguard against unauthorized access.

Our security is never “set and forget.” Eleven runs continuous monitoring, regular vulnerability scanning, penetration testing, and proactive patching to stay ahead of emerging threats. Our team is trained in secure development practices, and we maintain an incident response plan to act quickly if issues arise.