As Marktlink Capital geared up for a period of significant expansion, they encountered limitations with existing technological solutions, leading to considerable friction for both new and existing investors and their internal team's ability to scale operations efficiently.

Additionally, Marktlink was using two fund administrators. Investors were being serviced through two separate systems, creating fragmented experiences and lost opportunities for Marktlink’s investors and operational challenges for Marktlink’s investor servicing team.

After onboarding Eleven, Marktlink was equipped with an end-to-end toolkit to service investors throughout their entire journey inside Marktlink’s branded environment – from initial contact to seamless investing and ongoing investor servicing, while centralizing operations and data flow across its team and two fund administrators.

Eleven has helped Marktlink Capital unify the investor experience and scale its operations, enabling it to grow at never-before-seen rates. Bringing investor operations entirely online, and servicing those investors across its two fund administrators in one place, has allowed them to expand into new markets, onboard more investors faster, service investors easier, and secure more commitments. Today, Marktlink boasts 30 offerings, €2 billion in commitments, and 40 employees, and is on track to triple these numbers over the next three years.