Hedge fund investor portal and onboarding software

Your hedge fund raises every dealing day. Run it in your own portal.

Raise, onboard, service and report to every investor in one branded portal, alongside the administrator you already have. Originated from the hedge fund industry.

Get a demoSee the lifecycle
  1. Day 1Julia reads the September letterThen the DDQ, behind your NDA
  2. Day 6She subscribes $1MSub docs, KYC and screening in one sitting
  3. Day 9Accepted for 1 NovemberBy your administrator, in Eleven. Nothing re-keyed.

Already have tools?

Keep your administrator. Own your investor experience.

Whether you run a data room, tracked links and a portal, or everything through your administrator, Eleven is the one investor experience that is yours.

Running several tools?

Replace the data room, tracked document links and investor portal with one branded login: NDA-gated, watermarked, with reading time by page.

Everything through your administrator?

Keep them. They keep the register and, with Eleven Pro+, work inside Eleven or connect by API. You add a portal that stays yours if you add or change an administrator.

Either way, you add

Subscriptions, top-ups and redemptions in the same login, engagement insights and a pipeline, and one record of every investor from first read to last redemption.

01 · Raise

Your track record, behind your NDA.

Monthly performance, letters and your DDQ in a data room beside each offering, for prospects and the investors you already have.

Try your brand colour
  1. Monthly net returns, in your brand
    An offering page per fund and class, shown only to the investors you choose.
  2. Letters and the DDQ behind your NDA
    Watermarked, with reading time by page, so you know who read the risk section.
  3. Indications before a launch
    Open a new fund or class for indications of interest before the sub docs are ready.

02 · Onboard

Subscribed in one sitting, accepted for the next dealing day.

Digital sub docs with KYC, tax forms and bank details built in, so your administrator gets a complete subscription.

  1. Right the first time
    KYC documents, FATCA and CRS, bank details and signatures are checked in one flow, not returned by email.
  2. Accepted for the dealing day
    Your administrator reviews and accepts in Eleven and sets the dealing date. Nothing is re-keyed.
  3. KYC that stays current
    Periodic reviews by risk rating, reminders before documents expire, and re-screening as data changes.

03 · Service

A top-up is a confirmation, not a new pack.

Top-ups, redemptions, transfers and changes of details, requested by the investor and accepted by your administrator, all in Eleven.

  1. Top-ups without a new pack
    Additional subscriptions start from the investor's last accepted subscription.
  2. Redemptions and transfers online
    Full or partial redemptions and investor-to-investor transfers, each accepted by your administrator.
  3. Changes as requests, not emails
    Bank, address and name changes come in as tracked requests, and bank details can be confirmed before a payment.

04 · Engage

Report every month. See who is reading.

Statements, letters and performance in the investor portal they log in to, beside every new fund you open to them.

  1. Statements where they log in
    Upload statements and letters in bulk. Eleven matches each to its fund, class and investor for you to confirm.
  2. Know who has gone quiet
    Engaged, fading or sleeping, from what each investor opened. Email any segment from your own domain.
  3. Launch to the investors you have
    A new fund appears beside what they hold, and their saved profile fills in the subscription.
Why Eleven

An investor experience that belongs to you.

Eleven began in 2009 as HFIN One, a technology company born in the hedge fund industry that brought pioneering fundraising and investor portal technology to market.

An experience investors enjoy

Rich, branded and easy, on web and mobile. The investor portal is our product, not an add-on to fund accounting.

Yours, whatever the administrator

One portal across every administrator you use. Add or change one and nobody starts again.

One login for the whole lifecycle

Offering, subscription, top-ups, statements and redemptions in one place, for every fund and class.

Where your investors already are

Investors on Eleven with other managers open your portal with the login they have, and see only you there.

Signal before the redemption

See who stopped opening your letters while there is still time to call.

Pay as you go

No volume commitment: $99 per subscription, $49 per top-up, $29 per redemption.

You have questions, we have answers.

We were born from the hedge fund industry.

Start with your next launch.

Get a demoSee pricing